All the help you need to use Parcel Motel
Need some help? Have a question? Get the answers you need here.
- ★ What is Parcel Motel?
- ★ How Does It Work?
- ★ Prohibited Items. (Items not acceptable for delivery via Parcel Motel)
- ★ Some great sites that don't deliver to Ireland
- How to Report a Fault at a Parcel Motel Location
- What sizes are the Parcel Motel lockers?
- ★ Cost To Receive a Parcel
- ★ Going on Holiday or Currently Away?
- ★ How Do I Collect A Parcel?
- Can I purchase goods from outside the EU using my Parcel Motel Address?
- How to collect a parcel
- Collecting a parcel with a UK Phone Number
- ★ Cost To Return a Parcel
- ★ How Do I Return a Parcel?
- ★ How do I return a parcel to Amazon.co.uk?
- How do I return a parcel with a Royal Mail prepaid label via Parcel Motel?
- What retailers can I return to using a Collect+ label with Parcel Motel?
- How do I return a Collect+ Parcel with Parcel Motel?
- ★ Cost to Send a Parcel
- ★ How Do I Send a Parcel?
- "Service Temporarily Unavailable" is appearing on the screen when I try to send a parcel
- It's asking me for "RMA Code" on my label. Why?.
- How long will it take for my parcel to arrive at its destination?
- Can I just handwrite the address on my parcel?
- ★ Getting Started
- ★ Asked To Top-Up, But Have a Registered Card?
- ★ What is an Eircode?
- How do I stop text messages from you early in the morning or late at night?
- I have topped up or registered a card - is there anything else I need to do?
- Where do I find my Parcel Motel Identification Number (PMID)?
Welcome to the Parcel Motel Support Desk
8am – 7pm (GMT)
Monday – Friday
8am – 2.30pm (GMT)
Closed on Bank Holidays