How long will my sent parcel take to reach it's destination?

For parcels to addresses or sending to another Parcel Motel customer in Ireland 2-3 working days from the time the parcel is collected.

For parcels to addresses in the UK 3-5 working days

For returns with prepaid labels, they will be sent onto Northern Ireland, this can take up to three working days and then will be passed to the third party courier (chosen by the retailer you are returning to) and their transit times will then apply.

For example if you are returning to a retailer with a Collect+ prepaid label - it will take up to 3 working days to go to Northern Ireland and can then take 3-5 working days with Collect+ to be returned to the retailer's warehouse.