Looking for further information on a parcel that you are returning / sending?
| PM Cust Sent | Sender created a label to use at the motel. |
| PM Cust Stored | Sender has stored the parcel in the motel. |
| PM Label Expired | Label has expired after 15 days of non-use. |
| PM Received | Parcel Motel depot has received the parcel. |
| Outbound | Parcel has left the depot and is in transit to next destination. |
| IOD | Parcel has been delivered to recipient, image of delivery. |
| POD | Parcel has been delivered to recipient, proof of delivery. |
| Depot Inbound | Parcel has come arrived at a depot. |
| Exported | Parcel has been exported to the UK. |
| TPL | Parcel has been handed over to a third party carrier for the remainder of the return. Example Collect+, Royal Mail, Hermes etc. |
| ETA | Estimated time of arrival set by driver. |
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