How do I send a parcel?

Creating a Sent label

To send or return a parcel through Parcel Motel you will first need to login to your account

Once logged into your parcel motel account, please choose one of the sending options shown here. 

Once you have chosen your selected sending option. You will need to select your chosen box size and confirm that the parcel is under 10kg.

Then you would need to fill in the chosen the address, if not already filled in.

Finally you will be prompted to confirm your details and the label will be generated for you to attach and secure to the parcel.

You can view a short demo video of sending a label here

Sending the Parcel

When at your registered motel tap "Get Started".

Next tap on "Send a Parcel".

Next you will need to scan the barcode generated from your Parcel Motel account.

Alternatively, on the off chance the scanner is not picking it up correctly you can tap "Keyboard" and type the barcode number in manually.

Finally pop your parcel inside of the motel and we will have it on it's way!